Key Performance Indicators (KPIs) and Measurement

The UK Statistics Authority Board considers and discusses the monthly ONS Board Performance Report which includes KPIs and metrics on the following:

  • Quality of our Core Statistics
    • Corrections of Severe and Major Errors
    • Survey Response Rates
    • Business Survey Response Rates
  • Programme Delivery Confidence
  • Stakeholder and External Sentiment
  • People and Resourcing
  • Financials
  • Foundational Infrastructure
    • Legacy Projects
    • Website Projects
    • Data Protection Incidents
  • Strategic Risks
  • Live Issues
  • Internal Audit Overdue Actions and Completed Reports
  • Parliamentary Correspondence and Freedom of Information Requests

These are being reviewed and are expected to be revised later in 2026/27.